Twenty years of Team In Training
Team In Training



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Palm Beach Area

ph: (561) 775-9954
Local Staff Contacts

4360 Northlake Boulevard, Suite 109
Palm Beach Gardens, FL 33410

Fundraising Websites

Video Tutorial
Where is my page?
Customize your page
Team webpages
Sending email with eFundraising
Managing your donations
Troubleshooting
FAQ

Video Tutorial: Quick Start

Watch a video to learn how to get the most out of your eFundraising page!

http://www.youtube.com/watch?v=JeP0VZu7ml0&feature=player_embedded#at=96

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Where is my page?

As we process your registration form, you'll receive two emails:

  1. The first is a personal welcome from a member of the Palm Beach Area Chapter TNT staff, with a subject line "Welcome to teh Team!"
  2. The second comes from our eFundraising registration system via teamintraining_FLP@lls.org, with the subject "Participation Registration Welcome". This email contains your eFundraising username and password and a couple of links. Click the etools link to sign in and customize your page.

If it's been awhile and you haven't received your Welcome email, check the Troubleshooting section.

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Team webpages

You can set up a joint webpage to fundraise with your friends. When someone donates to your team webpage, the donation is split among everyone on the team. If you're interested, contact the TNT staff.

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Customize your page

Personalize your page

Go to the Personalize Pages tab at the top right of the screen to format and edit your text, add photos and add links to other pages.

Page Settings

The Page Settings tab lets you control the way your fundraising thermometer, top donors and contributor comments show up, or change your page title, personalize your page URL, or even redirect your page URL to land on a personal blog or website.

My Account

Click the My Account tab at the top left of the screen to change your password or username and edit personal account information such as your email address and phone number.

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Sending email with eFundraising

Why use eFundraising to send email?

eFundraising offers you the convenience of sending donation emails and tracking your fundraising progress from the same place. Your eFundraising accountâ??including the addresses and emails you send through itâ??will remain yours for as long as you volunteer with The Leukemia & Lymphoma Society.

If you already have an email program that you know and love, we won't mind if you ignore the Compose Email, Sent Email and Address Book tabs. But read on if you want to turn your personal webpage into a full-service donation center!

Step one: Address Book

eFundraising offers you an Address Book for saving and organizing your contacts.

Either add names and addresses one by one using the "Add" button, or import all your contacts automatically using the "Import Addresses from Outlook/CSV" button. If you're not sure what a "CSV" is, click that "Tell me how" link and follow the tutorial. (Keep in mind that your CSV export file should include columns for First Name, Last Name, and Email.)

Step two: Compose Email

When you click the Compose Email tab, you'll see a basic letter already written and ready to send. Click "Donation Request" or "Thank You" to change the message type and use it as-is, or customize the text and add anything you like from these inspiring sample letters written by our alumni.

Select your recipients by clicking the Address Book icon, or just type or paste addresses into the To field.

After you're done composing and addressing your message, click "Send". A copy of your message will be saved on your Sent Email tab.

Step three: Say "thank you"

When the donations start rolling in use the Compose Email tab to send quick acknowledgments with a few clicks. Don't forget to follow up with your donors offline!

Keep it up!

Send regular updates to your pool of potentials about your training and motivations. If you keep your website fresh, people will want to visit it more often to see your latest pictures and be amazed by your fundraising total.

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Managing your donations

When someone donates to you, their donation amount and name will show up on your Donations tab.

If they donate online through your page, their donation will show up on your page immediately.

If they donate to you by mail or in person, record their donation on an offline Participant Donor Form and submit that and the donation to Paycor. When Paycor receives it, they'll process the donation and add it to your webpage.

Click the Donations tab to get a detailed list all your donations, including which ones you've acknowledged.

Donor privacy

If your donor wants to keep their name or donation amount private, just ask them to donate through your webpage and make sure they click "Make this donation anonymous" and/or "Hide the donation amount".

To make a donation on your fundraising page anonymous, go to your Donations tab, click "Show More" on the donation, then change the donation display settings.

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Troubleshooting FAQ

I didn't get the activation email
I lost my activation email
How do I display my personal goal instead of my fundraising minimum?
I want to make a donation anonymous
I can't log in/The page doesn't load/I'm getting weird errors

I didn't get the activation email

If your email address is correct (email us to check) and it's been a few days, it's possible that the activation email got caught in your spam filter, so check there before trying the steps below.

To get another copy of the email, go to the eFundraising Sign-In page and click the "Forgot Password" link, then enter your email address and click "Submit".

If the form doesn't accept your email, please email us!

I lost my activation email

To get another copy of the email go to the eFundraising Sign-In page and click the "Forgot Password" link, then enter your email address and click "Submit".

How do I display my personal goal instead of my fundraising minimum?

Click the Personalize Pages tab, then click the "Page Settings" button. Then under "Display on My Fundraising Page" click "Personal Goal". Finally, click the "Save" button. Voila!

I want to make a donation anonymous

To make a donation on your fundraising page anonymous, go to your Donations tab, click "Show More" on the donation, then change the donation display settings.

I can't log in/The page doesn't load/I'm getting weird errors

We built this system from scratch, so if you think you've encountered a bug, we want to know about it!

Please email supportservices@lls.org or call 888-LLS-7177. The eFundraising support team is dedicated to making your online fundraising experience a success, so please be prepared to help them pinpoint exactly what's going wrong.

Thanks in advance for helping us make this the best eFundraising system ever!

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